Terms of Service

Effective Date: 8/25/2024
Last Updated: 12/15/2024

Welcome to Kraken Anti-Cheat!

This document outlines the policies, procedures, and practices associated with the operation of Kraken Anti-Cheat (hereinafter referred to as "Kraken"). By continuing to use any game that integrates Kraken, you (the "User") acknowledge and accept the terms detailed in this document. Kraken is designed to ensure a fair and secure gaming environment by detecting, preventing, and acting against unauthorized cheats, hacks, and modifications that compromise the integrity of any supported game (the "games").

1. Purpose and Scope of Kraken Anti-Cheat

Kraken is a robust anti-cheat solution that integrates with games to monitor and analyze gameplay activity. Its purpose is to detect unauthorized software, cheats, or hacks (collectively, "Unauthorized Tools"), identify suspicious behavior patterns, and enforce actions against detected violators, including but not limited to temporary bans, permanent bans, and hardware bans ("HWID bans"). Kraken operates at various levels, including the kernel level, to provide comprehensive protection.

2. Data Collection and Processing

To ensure effective cheat detection and enforcement, Kraken may collect, process, and retain the following types of data:

2.1 In-game Data:

  • Gameplay events, logs, timestamps, and related metadata.

2.2 Hardware Identifiers (HWIDs):

  • CPU identifiers
  • GPU model and identifiers
  • Motherboard identifiers
  • Disk drive serial numbers
  • Network adapters' MAC addresses
  • and more identifiers

2.3 System and Software Data:

  • Operating system version and configuration
  • Running processes and applications interacting with the games
  • Loaded drivers, including unauthorized kernel drivers

3. Purpose of Data Collection

Data collected by Kraken is used strictly for the following purposes:

  • Detection of Unauthorized Tools, suspicious activities, and cheats.
  • Enforcement of in-game rules and game integrity.
  • Application of account actions such as bans, suspensions, or HWID bans.
  • Improvement of Kraken's detection capabilities, including refinement of cheat detection algorithms.

Collected data is never used for advertising, profiling, or purposes unrelated to anti-cheat enforcement.

4. Privacy and Security Measures

Kraken is committed to ensuring that all collected data is handled responsibly and securely:

  • Encryption: All data transmitted to Kraken servers is encrypted using industry-standard protocols. Stored data is similarly encrypted to prevent unauthorized access.
  • Access Control: Only authorized personnel with a direct need to access collected data may do so.
  • Retention Periods:
    • Temporary Data (e.g., in-game logs): Retained only as long as necessary to detect and investigate suspicious activities.
    • HWID Data: Retained as long as required to enforce bans and prevent further violations. HWID data will be removed upon appeal or resolution of the ban.
  • Anonymization: Where possible, data is anonymized to reduce the risk of identifying individual Users outside the scope of anti-cheat actions.

5. User Consent and Agreement

By installing and using any game that integrates Kraken Anti-Cheat, you explicitly acknowledge and agree to the following:

  • Kraken may collect and process the data listed in Section 2.
  • Kraken may enforce actions based on this data, including HWID bans.
  • The Kraken Kernel Driver may operate during gameplay to monitor processes, detect cheats, and prevent unauthorized activities.

If you do not agree to these terms, you must immediately uninstall and discontinue use of the game.

6. Appeals and User Rights

  • Appeals: Users may appeal bans, including HWID bans, by contacting [email protected]. Appeals must include supporting evidence, and Kraken reserves the right to reject appeals if violations are confirmed.
  • Data Access: Users may request access to the data collected by Kraken.
  • Data Deletion: Users may request deletion of their data unless it is required to enforce bans or comply with legal obligations.
  • Withdrawal of Consent: Users may withdraw consent to data collection by uninstalling the game. Note that Kraken is required for gameplay, and withdrawing consent may result in loss of access to the game.

7. Updates to this Policy

Kraken reserves the right to update this Policy to reflect changes in its anti-cheat systems, legal requirements, or games supported. Updated versions will be communicated to Users through the games or their official channels. Continued use of the games constitutes acceptance of the revised Policy.

8. Disclaimer and Limitation of Liability

Kraken is provided "as is" without warranty of any kind. The User acknowledges that Kraken's detection methods, including kernel-level monitoring, are designed to improve game integrity but may not be infallible. Kraken is not liable for any loss of access to the game resulting from enforcement actions.

9. Governing Law and Dispute Resolution

This Policy shall be governed by the laws of England and Wales. Any disputes arising from this Policy or Kraken’s operation must be resolved through arbitration or the courts of London, United Kingdom.

By using Kraken Anti-Cheat, you acknowledge that you have read and understood this Terms of Service.